A LITTLE GUIDANCE GOES A LONG WAY
Let’s work it out.
Quick answers, practical guides, and a direct line to support.
Start with an answer.
How does my rig work?
One rig mines USDC at a fixed hourly rate set by its tier. The starter tier is included; each upgrade raises the hourly rate permanently.
When do rewards accrue?
Eligible, funded streams accrue from trusted server time while your rig is running. Every token has its own pending and available balance.
Why is holder access required?
Mining requires qualifying token holdings. Your dashboard displays the requirement and checks your balance before mining can start.
How are upgrades reviewed?
Payment transaction hashes are checked for duplicates and reviewed before your equipment level changes. Never resend a payment just because review is pending.
How do I withdraw?
Collect pending rewards, then enter an Arc (0x) destination on the withdrawal page. There is no withdrawal fee; the full amount is sent on-chain. Transfers cannot be reversed.
Reward rates, pool funding, fees, and availability can change. Never send a private key or password to support.
Your support conversation
Talk directly with the ArcMiner support team.